App your Game campaign gives Safaricom customers 500MBs free for updating MySafaricom App


Safaricom updates the MySafaricom App

Safaricom updates the MySafaricom App to bring a new range of features while giving customers more control in how they access their favourite products and services.

The update is part of Safaricom’s move to overhaul its digital channels.

The new app gives excellent experience with customers exclusively enjoy innovative features such as a comprehensive M-Pesa statement that classifies transactions in a manageable interface.

The move enables customers to search for transactions, access statements for up to 12 months and share transaction messages with ease.

“To enhance the digital lifestyles of our customers, we embarked on a digital transformation journey to rethink and digitise our operations. The revamped digital channels will ensure that we continue to empower our customers even as we simplify our products and services,” CEO, Peter Ndegwa said.

The media propels the new Application through a campaign dubbed ‘App Your Game’.

Safaricom wants customers to upgrade and enjoy control of their products and services using a new ‘View My Balances’ feature that provides a single view of all balances including airtime, data, SMS and Bonga, for both PrePay and PostPay customers.

Home fibre customers will also be able to handle their subscriptions on the app.

Users of the new app will feel the enhanced security features such as a one-time password with automatic detection.

Safaricom lines with goodies. All customers to get 500MBs.

A new ‘lifestyle’ section provides access to a variety of content such as e-newspapers, with publications from Nation Media Group, Standard Group, Mediamax and Radio Africa Group currently available.


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