A wrong MPESA transfer in Kenya turned into a nightmare for a local business owner. It started with a simple slip. He was paying a supplier’s bill in a hurry. He entered the wrong phone number and hit confirm without a second look. The MPESA alert popped up right away. His stomach sank.
He had sent Ksh 70,000 to a stranger named Joseph instead of the right person. He dialled the number fast and explained it was an honest mistake. Joseph seemed okay at first. He promised to look into it and get back. Time dragged on. Hours passed with no word. When Joseph picked up later, his voice was different. He said the cash was already committed somewhere. He asked the sender to try again tomorrow.
Things got bad the next day. Calls rang out. Texts got no reply. Finally, Joseph answered and said no to any refund. He claimed he’d spent it all. The owner reported it to Safaricom. They told him to keep trying contact while they checked. But progress stalled. The stress built up. That money was for his business. Suppliers waited for payments. He lost sleep over it. Friends suggested letting it go, but the loss would hurt his operations hard. Read more https://drbokko.com/?p=36499