Safaricom introduces Fair Usage Policy on Home Fibre, users plan to boycott over internet capping

 

Safaricom home fibre double

After Safaricom announcement last week that its home fibre double speeds were permanent, they have now introduced capping of internet.

The company asserted that its home internet is no longer unlimited and launched a “fair usage policy” (FUP) that will cap usage to a specified volume.


Safaricom explains in its terms and conditions that “Customers will be given a bundle to browse at either 3Mbps or 5Mbps. Once you hit the threshold, the speeds will be suppressed to 1 Mbps for the validity period of the bundle. The 4G for home plans are subject to a Fair Usage Policy.”


Safaricom said the average usage is 300 GB for most users and capping was the only way to strangle resellers.

What this means is users who consume the allotted FUP threshold will have their speeds reduced to either 1Mbps or 3Mbps depending on their package.

For instance, a user on the Bronze kit will have 500GB of data to use, upon reaching this limit, speeds will reduce to 1Mbps.

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