Equity Bancassurance Intermediary Ltd and Equity Life Assurance (Kenya) Ltd emerged as top achievers at the 2024 Insurance Awards, held at the JW Marriott Hotel in Nairobi. Organised by Think Business Limited, thisThe event celebrates excellence and innovation in Kenya’s insurance sector.
Equity Bancassurance Intermediary Ltd, recognised as the Overall Best Bancassurance Intermediary Ltd, clinched multiple accolades, reinforcing its position as a bancassurance leader in the industry.
Overall Best Bancassurance
Intermediary Ltd – Winner: Recognised for its comprehensive approach and outstanding performance across various metrics.
Most Customers
Centric Bancassurance Intermediary – Winner:Honoured for its commitment to customer satisfaction and enhancing the client experience.
Best BancassuranceIntermediary in Technology Application – Winner:Acknowledged for leveraging technology to innovate and improve service delivery.
Best BancassuranceIntermediary in Life Products – Winner:Commended for excellence in developing and offering life insurance productsthat meet diverse customer needs.
Best BancassuranceIntermediary in Non-Life and Non-Embedded Products – 1stRunners-up acknowledged for excellence in non-life insurance products andservices.
Equity Life Assurance (Kenya) Ltd was recognised at this edition of the Think Business Awards.Having grown insurance assets by 288% to KSh 20.8 billion and growing profitAfter tax by 108% within 21 months of operations as of 31 December 2023, ELAK had captured 4th position in market share. This performance washonoured by the awards below:
Chief Executive Officer (CEO) of the Year – Winner: Angela Okinda, Managing Director, Equity Life Assurance (Kenya) Limited. Awarded for business excellence and outstanding performance, people and thought leadership, corporate governance, innovation and strategy execution.
Life Insurer of the YearCategory – Winner: Equity Life Assurance(Kenya) Limited. Recognised for leadership in the industry through innovation in product offerings, thought leadership, financial soundness, and enhancing stability through adoption of strong risk management policies as well as good corporate governance.
Most Customer-CentricUnderwriter – Life – Winner: Equity Life Assurance(Kenya) Limited. This award recognised a unique and relevant product.innovation and offering customer-centric servicing excellence as well as seamless use of technology and digital applications.
Best Insurance Company in Corporate Social Responsibility Category – Winner: EquityLife Assurance (Kenya) Limited. Awarded for impact on people and communities through corporate social activities across the country withdiversity and innovation, delivered through a well-organised foundation and in a sustainable manner.
Claims Settlement Award – Life Assurance Category – 1st Runner-Up: Equity Life Assurance (Kenya) Limited. Awarded for ease and customer centricity in the claims management process, speed of settlement of claims and governance.
The awards ceremony, now in its 14th year, highlighted the pivotal role of thought.
leadership, innovation, stability, and customer focus within the insurancesector. Entries were rigorously evaluated by a panel of expert judges.assessing financial performance, innovation in product development, riskmanagement practices, corporate governance, and social responsibility initiatives.
