The Ministry of Education has instructed all parents or guardians whose children attend national schools to use the eCitizen portal to make school fees payments.

This complies with the government's order to combine all platforms under the 222222 pay bill number.

Education heads in Kenya

In an interview with the media, a senior Ministry official reaffirmed the instruction and emphasised that it would first only apply to national schools.

Before further schools are brought on board, the government will evaluate the pilot initiative and pinpoint any shortcomings and potential areas for development.

Belio Kipsang, the senior principal secretary for Basic Education, directed all national school principals in a circular to submit the bank account information of the organisation in order to speed up the onboarding procedure.

"The directorate of e-Citizen, in partnership with the Information Communication Technology Authority (ICTA), the Ministry of Information, Communication, and the Digital Economy, and the National Treasury, has been coordinating the onboarding of all government services onto the e-Citizen platform to enhance service delivery," the circular stated in part.

"As part of compliance with the requirements, it is directed that parents and guardians make fee payments for their learners in your institutions through this platform."

Before February 6, 2024, principals were requested to submit important financial data to the State Department for Basic Education's office of the Director General.

How to pay schools fees via Ecitizen portal

Data in the following format, pertaining to every bank account that schools operated is required on the portal:

Name of the account:


Account number:

Bank code:

Branch code:

After obtaining full bank account information, the government will provide parents with guidance on how to pay for school fees.

"Please ensure that the aforementioned information is submitted to the Office of the Director General, State Department for Basic Education, not later than February 6, 2024, via email at and a copy to"

The goal of this is to increase the 11 million daily users of eCitizen in addition to the number of new users that sign up.

In June 2023, President William Ruto ordered the unification of all pay bills in an effort to reduce the incentives for bribery fostered by face-to-face encounters in government agencies.


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