The Kenyan government is talking to Webmasters Kenya, a company that provides technology solutions, about a new plan to add extra charges for faster services on the e-Citizen platform.
If this plan happens, people will be able to pay more money to get their government services done quicker. This would create a fast-track system for those who want it.
The idea is to solve problems that many people have reported about delays on the e-Citizen website, which is used for services like getting passports, starting businesses, and land issues.
According to the proposal, people who choose the regular service will not have to pay anything extra, but those who want faster service will pay a premium fee. The extra money collected would go to the government.
James Ayugi, the CEO of Webmasters Kenya, supports this idea and says it would help stop corruption.
“Many Kenyans are paying bribes to get their services faster,” Ayugi explained. “This new system would make sure the money goes to the government instead of to private individuals.”
He believes this change could make the process more efficient and open while providing more resources to improve the e-Citizen platform.
The exact details of the talks are not public yet, but some sources say the government is considering a pricing system with different levels for service.
These talks are part of ongoing steps to make public services digital and reduce slow government processes.
However, some critics are worried that charging extra for faster service could create unfairness in access to important services.
Webmasters Kenya is a company based in Nairobi known for its work in technology solutions and has become an essential associate in the government’s strategies to enhance their services.
