Struggles of Running a Small Hotel in Nairobi

Running a small hotel in Nairobi isn’t straightforward. Many owners start with hope but face harsh realities. My daily sales often stayed below Ksh 1,000. Some days, no customers showed up at all. I’d open at dawn, close after dark, prepare fresh meals, and end up tossing out half the food. Bills stacked up, while earnings barely covered costs. It stung to watch nearby spots do well, while mine lagged.

We shared the same area, offered similar dishes, and priced things about the same. I wondered what went wrong. I ran specials, cut prices, switched up the menu, and even fixed up the place a bit. None of it helped. I got close to shutting down for good. The worry kept me up nights and strained things at home. Asking for loans to buy stock felt humiliating.

Folks said, ‘Hang in there; business needs time.’ But I sensed more to it. The gap between hard work and results seemed too wide. It went beyond typical ups and downs. Small hotels in Nairobi face unique hurdles like rising costs and stiff competition. Owners need real support to turn things around. Sharing stories like this helps others avoid the same pitfalls. Read more https://drbokko.com/?p=36494

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