The interior cabinet secretary issued a statement at the security chiefs meeting in Mombasa on Wednesday, January 15, however, said that that arrangement will only be possible for Kenyans applying for the documents in Nairobi.
” Every milestone in the life of each and every citizen in this country from birth, identification, travel and even death, is marked and documented in our ministry. We interact with our citizens at their most vulnerable moments, and the pain and misery I saw them go through last year is unacceptable in Public Service, ” he stated.
” Change in our processes, procedures, and attitudes cannot be over-emphasized Bythe 1st of July this year, issuance of ID cards, birth and death certificates and passports shall be a same-day service, except for applicants originating from outside of Nairobi and abroad,” he added.
