Taxi-hailing firm Faras Kenya is under scrutiny following complaints from employees about delayed payments and unexplained salary deductions.
A staff member claims that despite working for nearly five months, the company has failed to honour its weekly payment commitments, with some workers receiving as little as Ksh 2,000 after weeks of service.
Sources revealed, “I have been working with Faras for almost five months, and I can tell you that these people are mistreating us regarding payments.
‘Payments are supposed to be weekly, but surprisingly, since last month, we haven’t been paid. On the 24th, they only sent us Ksh 2,000, contrary to what they had communicated earlier. They had said the full payment would be made on the 24th.
‘Then there’s something they call “missing payment.” This means you can work from Monday to Saturday—six days in total—and then get paid less, like Ksh 3,000.
‘When you ask about it, they tell you to send a report again for the missing days you weren’t paid for, even though we send reports daily in the group once we finish the job.
‘They insist we send those reports to the supervisor to receive payment for the missing days, but I have never seen them make those payments.
‘Meanwhile, you’ve walked everywhere looking for clients for Faras. You don’t even have lunch. I have a family to feed, and sometimes I wake up and leave without eating anything. And you know how tough sales work is—you’re constantly on your feet. Seriously, these people have harassed us for too long.”
The ongoing situation has raised concerns about the company’s financial management practices and treatment of its workforce.
Employees have urged Faras Kenya to adhere to its payment commitments and improve communication regarding salary issues.
Furthermore, the growing discontent among staff members is threatening to impact the company’s operations and reputation in the competitive taxi-hailing market.
As the situation develops, industry experts suggest that companies in the gig economy must prioritize fair treatment of workers to maintain a motivated workforce and ensure long-term success.
